Refunds / Transfers / Extensions

Course Refund Policy

Our refund period lasts up to 14 calendar days from date of purchase. No questions asked. Any requests made after 14 days will be rejected. We do make exceptions on a case by case basis for those with unique circumstances.

Contact our support department to have your refund processed, or if you have any other questions. 

Course Transfer Policy

Course changes cannot be made after purchase. So we ask that you please ensure the course is approved by your governing body for salary schedule, licensure, re-certification or other professional development requirements before purchasing.

Course Extension Policy

Extension are only given If you have a medical emergency, course extensions may be granted (no more than 2-weeks) at our discretion, but an official medical note must be provided along with request for extension. Please contact us at along with supporting documentation.

Extensions/transfers/changes are not permitted for courses for any other reason. Course-work must be completed on-time, especially with NYC courses where course-work must be submitted before the semester end-date.